This final core value - Rest + Restore - is both external and internal.
External is this. We want our patients to rest. Their minds are racing with all the worst-case scenarios they read on Dr. Google. We want them to rest, and let us help. We'll come to them if needed while they wait at home. We'll get the tests they need or involve the specialists required.
This core value is also internal. Burnout in medicine is at an all-time high. We all need to get the rest and self-care that we need to be able to refuel and help these folks who need us.
What could be more restful than waiting for your medical care in the comfort of your own home? At Remedy, we know our patients don’t feel well, and the last thing we want is for them to drag themselves around town to find medical care. Stay home, pour a cup of hot tea, and rest while Remedy comes to you.
In his book 24/6, Dr. Matthew Sleeth discusses how our accelerated lifestyles are causing Americans more anxiety and depression. Stores and restaurants used to be closed on Sunday, but now we power through our consumer culture seven days a week. We are in a constant state of stress, and we are failing to slow down for at least one full day.
For centuries, one day off a week was common, and this can be traced back to the Jewish tradition of the Fourth Commandment. The Hebrews were told to remember the Sabbath, a word which means “to cease” from all labor.
There is a rhythm of life that has been created that demands that we rest.
When we rest, the high cortisol levels and stress that we experience during work come down. We can drink deeply of life, family, and friends. We enjoy good food and drink, and hobbies that restore our soul.
Rest doesn’t have to be lazy either. It can mean enjoyable exercise and being out in nature.
We are not machines, but creatures who need rest. Because of the high pressure in our society to work all of the time, we have to choose to slow down. We have to choose to turn off our devices, social media, and email, and go outside.
One thing we have always done at Remedy is to celebrate #rest and #restore. We never wanted Remedy to be a company where you got an "attaboy" or "attagirl" for sending that email at 2am. We have always wanted to encourage one another to get time off to recharge those batteries.
When people on our team are doing something restful or recharging for their soul, they will often post a picture on Slack. This is a way we celebrate this value at Remedy.
Of course we want people at Remedy to be productive. But we never want Remedy to be one of those companies where workaholism is praised and valued. We recognize that people are far more productive when their work is part of a balanced life with appropriate rest!